Vinted Shoppers Express Frustration Over Size Modifications

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The second-hand shopping app has altered its size classifications for female and kids' apparel without notifying all users about the change.

Online Platforms Backlash

Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.

Vinted explained the new system was more in line with other platforms.

They have suggested members to review their products and update the measurements by hand when needed, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.

Member Experiences

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Manual Updates

A different user, located in England, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.

Platform Context

The platform boasts over 100 million members, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.

Christopher Brown
Christopher Brown

Lena Voss is a seasoned interior designer and sustainability advocate with over a decade of experience in creating eco-friendly living spaces.